Jo Shin is a User Researcher with ten years of experience in digital products and services. Jo has worked in the digital transformation of non-profits as a strategist, developer and designer. Her research interests include civic engagement, domestic spaces, Internet of Things and smart cities.
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Education
2019
Master of Arts (Human-Computer Interaction)
School of Interactive Arts + Technology, Simon Fraser University,
Vancouver
School of Interactive Arts + Technology, Simon Fraser University,
Vancouver
2012
Postgraduate Certificate, International Business
St. Mary’s University College Twickenham/Mountbatten Internship Programme,
New York City
St. Mary’s University College Twickenham/Mountbatten Internship Programme,
New York City
2007
Bachelor of Digital Media with Distinction
College of Fine Arts (now Art & Design), University of New South Wales,
Sydney
College of Fine Arts (now Art & Design), University of New South Wales,
Sydney
Professional Experience
2020–Present
UX Researcher
MetaLab
MetaLab
2006–Present
Research, Strategy & Design Consultant
2019
User Research – Contract
TELUS Digital
TELUS Digital
2017–2019
User Researcher
WineDirect
WineDirect
2018–2019
Research Assistant, Everyday Design Studio
School of Interactive Arts & Technology, Simon Fraser University
School of Interactive Arts & Technology, Simon Fraser University
2016–2019
Research Assistant, criticalmediartstudio
School of Interactive Arts & Technology, Simon Fraser University
School of Interactive Arts & Technology, Simon Fraser University
2017
Product Management Graduate Placement
Vin65/WineDirect
Vin65/WineDirect
2017
(Summer 2017)
(Summer 2017)
Teaching Assistant, IAT 100 Digital Image Design
School of Interactive Arts & Technology, Simon Fraser University
School of Interactive Arts & Technology, Simon Fraser University
2017
(Spring 2017)
(Spring 2017)
Teaching Assistant, IAT 244 Digital Photography
School of Interactive Arts & Technology, Simon Fraser University
School of Interactive Arts & Technology, Simon Fraser University
2015–2016
Digital Strategies Manager
PuSh International Performing Arts Festival
PuSh International Performing Arts Festival
2015
Communications Consultant
TD Vancouver International Jazz Festival
TD Vancouver International Jazz Festival
2015
Digital Strategy Consultant
Vancouver Draw Down
Vancouver Draw Down
2013–2015
Communications Associate
PuSh International Performing Arts Festival
PuSh International Performing Arts Festival
2012–2014
Communications and Marketing Coordinator
Out On Screen
Out On Screen
2012–2013
Audience Services Representative
PuSh International Performing Arts Festival
PuSh International Performing Arts Festival
2012
Communications Consultant
Reykjavik Fashion Festival
Reykjavik Fashion Festival
2011–2012
Operations and Communications Lead
UBS
UBS
2008–2010
Front-end Web Developer
Funke Web Solutions
Funke Web Solutions
2004–2006
Web Coordinator
University of New South Wales, College of Fine Arts Students’ Association
University of New South Wales, College of Fine Arts Students’ Association
2005
Marketing Intern
Sydney Film Festival
Sydney Film Festival
Leadership
2018–2020
Co-Organizer, Founding Member
Techincolour
Techincolour
2014–2020
Board Member, Communications Chair
Megaphone Magazine
Megaphone Magazine
2014–2020
Board Member
Hope in Shadows
Hope in Shadows
2016–2018
Maintenance committee member
Mau Dan Garden Cooperative Housing
Mau Dan Garden Cooperative Housing
2016–2017
Personal Information Protection Act (PIPA) Officer
Mau Dan Garden Cooperative Housing
Mau Dan Garden Cooperative Housing
2015–2016
Design Committee member
The Post at 750
The Post at 750
2016
Programming Committee member
Vancouver Queer Film Festival
Vancouver Queer Film Festival
2014–2015
Strategic Development Committee member
Theatre Engagement Project
Theatre Engagement Project
2015
Artist Translator (Korean)
Vancouver Queer Film Festival
Vancouver Queer Film Festival
2011–2012
Communications Committee member
Pop-up Museum of Queer History
Pop-up Museum of Queer History
2008
Exhibition Photographer
Access Gallery
Access Gallery
2005–2006
President
College of Fine Arts Film Society, University of New South Wales
College of Fine Arts Film Society, University of New South Wales
Publications
Reviewed Conference Papers
Odom, W., Anand, S., Oogjes, D., Shin, J. (2019). Diversifying the Domestic: A Design Inquiry into Collective and Mobile Living. In In Proceedings of Designing Interactive Systems.San Diego, USA. DIS ’19. ACM Press.
Shin, J., Aceves Sepúlveda, G., & Odom, W. (2019). “Collective Wisdom”: Inquiring into Collective Homes as a Site for HCI Design. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI ’19). ACM New York, NY, USA
DOI: https://doi.org/10.1145/3290605.3300546
DOI: https://doi.org/10.1145/3290605.3300546
Reviewed Conference Abstracts
Shin, J., Aceves Sepúlveda, G., Chazan, M., Baldwin, M., Cole, J. (2019). Manifesting Resistance: Documenting a participatory media creation workshop about memory and activism. Presented at Humanities, Arts, Science, and Technology Alliance and Collaboratory 2019 (HASTAC 2019). University of British Columbia, Vancouver, Canada.
Shin, J. (2017). Status Update: Deceased.Anticipating the digital native’s social media needs in ‘digital death’. Paper presented at Crossing Over: An Interdisciplinary Conference on Death and Morbidity. York University, Toronto, Canada.
Reviewed Publications
Turner, H., Aceves Sepúlveda, G. (editors), Machuca, F., Shin, J. and Wu, X. (artists). (2017). “Witnessing” digital project and essay. In Immediacy, the journal of the Media Studies Graduate Program at The New School in New York City.
Digital Project
Digital Project
Publications
Witnessing. (2017). Aceves Sepúlveda, G., Turner, H., Shin, J., Machuca, F., and Wu, X. Vancouver, cMAS Publications. (Art Zine)
“You.Got.A. Pic?” (2017). Shin, J., In Witnessing Turner, H. and Aceves Sepulveda G. eds., Vancouver, cMAS Publications. 20 Pages. ISBN # 978-0-9958899-0-3 (Artist Statement)
Shin, J. (2007). Double Take Horror series. In Tharunka, Womyns’ Issue. University of New South Wales, Sydney, Australia
Exhibitions
2017
“you.got.a.pic?” (2017), Shin, J., in Witnessing, Shin, J.; Wu, X.; Machuca, F.; Turner, H. and Aceves Sepúlveda, G. Installation in Under Super Vision, AHVA Gallery, Vancouver Co-curated by Laurie White, Sherena Razek, Whitney Brennan, and Paula Booker
2009
Endangered series, Extra Cheeese, 09 Sydney Design Week
2006
Double Take Horror series, COFA Annual
Presentations, Panels, Juries and Conferences
Presentations
2017
“you.got.a.pic”. In Witnessing. Aceves Sepúlveda, G., Turner, H., Shin, J., Machuca, F., and Wu, X. Presented at the New Media Gallery, January 28 2017. New Westminster, Canada.
2014
Social Media for Non-Profits, Making a Scene Conference, Vancouver
Juries
2017
Vancouver Queer Film Festival, Gerry Brunet Memorial Award for Best BC Short Film
Panels Organized
April 25, 2019
Beyond Diversity: Creating Inclusive Tech Workplaces
Panellists: Rachel Ho (SAP), Tara Robertson (Mozilla), Nicole Tai (Apply Digital). Moderator: Aheri Stanford-Asiyo (Microsoft). Organized by TechinColour in Vancouver, Canada.
Panellists: Rachel Ho (SAP), Tara Robertson (Mozilla), Nicole Tai (Apply Digital). Moderator: Aheri Stanford-Asiyo (Microsoft). Organized by TechinColour in Vancouver, Canada.
January 24, 2019
Techincolour: Making a Career in Tech as a Person of Colour.
Panellists: Sumeet Anand (UX Design), Julia Conejero (VR/XR), Arvinder Singh (Data Analytics). Moderator: Stevie Thuy Anh Nguyen (UX Design). Organized by TechinColour in Vancouver, Canada.
Panellists: Sumeet Anand (UX Design), Julia Conejero (VR/XR), Arvinder Singh (Data Analytics). Moderator: Stevie Thuy Anh Nguyen (UX Design). Organized by TechinColour in Vancouver, Canada.
2011–2012
Mountbatten Speaker Series, New York City
Conference Attendance
2015
International Symposium of Electronic Art (ISEA), Vancouver
2015
Design & Content Conference, Vancouver
2014
From Now: A Conference About Humanity with Technology
2013
Cyborg Camp YVR
2013
GROW Conference, Vancouver
2011
SHARE New York, New York City
Professional Training Workshops
2019–2020
Beyond Borders Leadership Program at the Refugee Livelihood Lab, RADIUS SFU, Vancouver/Surrey, CA
2019
Conversation Design by Margaret Urban and Stephen Mailey (Google) at CHI 2019, Glasgow, UK
2019
Make This! Electronics Prototyping using Arduino by David Sirkin (Standford), Nik Martelaro (Accenture Labs), Wendy Ju (Cornell Tech) at CHI 2019, Glasgow, UK
2019
Data visualization with Tableau, Simon Fraser University, Vancouver, Canada
2018
Data Love-In: Twitter and Web Archive Analysis at Scale by Ian Milligan (University of Waterloo) and Nick Ruest (York University), Vancouver, Canada
2016
Responsive Web Design by Vitaly Friedman (Smashing Magazine), Vancouver, Canada
2014
Programming Fundamentals, CodeCore Fundamentals, Vancouver, Canada
2013
Writing Content and Mapping User Flows by Stephanie Hay, Interlink Conference, Vancouver, Canada
2012
Rails Girls PDX, Portand, US